Contact us

Get in touch

Email: [email protected]
Phone: + 44 (0) 113 343 2737

We recommend you contact us by email as, due to flexible working by our small staff team, our phone line cannot always be staffed.

We are closed over Christmas and New Year.

If your contact details change

If you have applied and your contact details change you can login to your application and:

• for a new phone number or postal address, please update the Your Details page
• for a new email address, please update your My Account page

This can be done either before or after you have submitted your application.

This will update our records and, if your application has already been released to the course centres, they will automatically be informed as well.

Comments and complaints

If you have any comments or complaints about Clearing House services, you can let us know at the contact details above.

We aim to provide a quality service to everyone we deal with. However, there may be occasions when someone using our services is not satisfied about something and if this is the case it is important that we know.

We therefore have a Complaints Policy which gives clear details of what steps can be taken to try to get things put right where there is a problem: